Shipping policy

 

At Vox Megastore, we value your visit and appreciate your business. Please take a moment to review our Shipping Policy outlined below.

SHIPPING & DELIVERY

We offer FREE SHIPPING on all orders.

All orders are shipped within 7-14 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

  • The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
  • Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
  • Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.

ORDER CONFIRMATION

After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.  

PROCESSING TIME

The order processing time might take up to 1- 4 business days. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email. 

If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week. 

ORDER CANCELLATION AND CHANGE REQUEST

We accept 6 hours notice to cancel an order or update any changes such as quantity, color, size, or shipping address information. Just feel free to contact us. 

Please note that any request received after 8 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.

We will still do our best to get a hold or cancel your order after 8 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.